Social Engineering Fundamentals, Part I: Hacker Tactics

Earlier this year I read "The Art of Deception" by Kevin Mitnik; a very interesting read on social engineering. Very useful when you want to get information that you're not supposed to have. This article also expounds on the subject.
For example: one morning a few years back, a group of strangers walked into a large shipping firm and walked out with access to the firm�s entire corporate network. How did they do it?

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